Terms & Conditions
Effective date: 1 May 2025 · Ocean Capital Microfinance Limited
Please read these Terms and Conditions carefully before using our website or applying for any of our products and services. By proceeding, you agree to be bound by the terms set out below.
1. Introduction
These Terms and Conditions govern your use of the Ocean Capital Microfinance Limited website (www.oceancapitalmfi.com) and your engagement with our financial products and services. By accessing our website or applying for any of our products, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. Ocean Capital Microfinance Limited ("Ocean Capital", "we", "our", or "us") is licensed by the Bank of Ghana under Licence No. 00490 and operates in accordance with all applicable Ghanaian financial services legislation.
2. Eligibility
To be eligible to apply for Ocean Capital products and services, you must: • Be at least 18 years of age • Be a Ghanaian citizen or legally resident in Ghana • Provide accurate, complete, and verifiable information during the application process • Satisfy any additional eligibility criteria specific to the product or service you are applying for We reserve the right to decline any application at our sole discretion.
3. Products and Services
The products and services described on this website — including Sika Puduo, To Na Mɛtua, Business & Personal Loans, Group Loans, Savings, and Insurance — are subject to individual product terms, conditions, and eligibility criteria which will be provided to you at the point of application. All financial products are subject to approval. Ocean Capital does not guarantee that any application will be approved. Insurance products are offered through licensed third-party insurance partners. The terms and conditions of such insurance products are governed by the relevant insurer's policy documents.
4. Interest Rates and Charges
Interest rates, fees, and charges applicable to our products are disclosed to you prior to signing any agreement. These are subject to change in accordance with prevailing market conditions and regulatory requirements. You are encouraged to read all product documentation carefully and ask our relationship officers any questions before committing to any product or service.
5. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of any third party. You must not: • Use the website in any way that is fraudulent, deceptive, or misleading • Attempt to gain unauthorised access to any part of the website or its related systems • Transmit any unsolicited commercial communications (spam) • Upload or transmit any malicious code, viruses, or harmful data • Use any automated means to extract data from the website without our written consent We reserve the right to restrict or terminate your access to the website at any time if we reasonably believe you are in breach of these terms.
6. Accuracy of Information
Information provided on this website is for general informational purposes only and does not constitute financial advice. While we endeavour to keep the information on our website accurate and up to date, we make no warranties or representations regarding its completeness or accuracy. You should always speak directly with one of our relationship officers before making any financial decision.
7. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Ocean Capital Microfinance Limited or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Ocean Capital Microfinance Limited shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of your use of, or inability to use, our website or services. Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
9. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or take responsibility for the content, products, or services available on any linked third-party websites. We encourage you to review the privacy policies and terms of any third-party site you visit.
10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Ghana. Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Ghana.
11. Complaints
If you are dissatisfied with any aspect of our services, we encourage you to contact us directly so we can resolve your concern promptly: Ocean Capital Microfinance Limited 4th Floor, SSNIT Emporium, Airport City, Accra, Ghana Email: info@oceancapitalmfi.com Phone: 0303 960234 If we are unable to resolve your complaint to your satisfaction, you may escalate it to the Bank of Ghana.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after such changes constitutes your acceptance of the revised terms.